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Saturday, January 12, 2019

HP Printer Firmware Update Settlement

     Recently our HP printer quit working when we used non-HP ink cartridges. At the time we suspected the reason was because HP had rigged the printer not to work unless HP cartridges were used. We succeeded in locating a replacement print head on Amazon for $20. When it arrived it took about 10 minutes to install and when the new non-HP ink cartridges were installed the printer worked fine. I am pleased to announced that HP has been sued for their underhanded practice. 

     SAN JOSE, Calif., Jan. 7, 2019 /PRNewswire/ -- A settlement has been reached with HP in a class action lawsuit about Dynamic Security, a technology HP placed on certain of its inkjet printers. Plaintiffs allege Dynamic Security caused printers to stop working if they were using certain non-HP replacement ink cartridges. HP agrees under the settlement not to reactivate Dynamic Security in the Class Printers and to pay $1.5 million. HP denies that it did anything wrong. 
     Class Members are included in the Settlement if they owned a Class Printer between March 1, 2015 and December 31, 2017. The Class Printers are: 

HP OfficeJet Pro 6230, 6830, 6835 
HP OfficeJet 6812, 6815, 6820 
HP OfficeJet Pro 8610, 8615, 8616, 8620, 8625, 8630 
HP OfficeJet Pro X451dn, X451dw, X476dn, X476dw, X551dw, X576dw 

     To get money from the Settlement, Class Members must have had a Class Printer experience a print interruption while using a working non-HP replacement ink cartridge between March 1, 2015 and December 31, 2017. Class Members can get reimbursed for out-of-pocket expenses like the cost of replacement cartridges, a replacement printer, or printing or printer repair services. Class Members can make a claim and attach receipts or other documentation of their losses. Or, Class Members can make a claim for lost money or time without attaching documentation by providing the information requested on the Claim Form about their print interruption. The settlement money will be used to pay all documented claims first, with any remaining money divided equally among all class members. The amount of money claimants will get will depend on the number and type of claims submitted. 
     To get money, Class Members must submit a completed Claim Form postmarked by March 8, 2019. 
     Class Members can make a claim at www.HPPrinterFirmwareLawsuit.com. Class Members can also contact the Claims Administrator to request a paper Claim Form by telephone at 1-877-861-1101 or by U.S. mail at HP Printer Firmware Claims Administrator, PO Box 4079, Portland, OR 97208-4079, and submit the Claim Form to the same U.S. mail address or Fax it to 1-866-741-1848. 
    Class Members who wish to be excluded from the Settlement must submit their opt-out request online or by mail postmarked by March 13, 2019. Class Members who submit a Claim Form or do nothing will be bound by the Settlement and will give up their right to sue HP about Dynamic Security. Class Members who do not opt out may comment on or object to the Settlement by March 26, 2019. For more information, visit HPrinter FirmwarLawsuit.
     The Court will hold a hearing on April 25, 2019 at 9:00 a.m. to consider whether to approve the Settlement. The Court will also consider requests by Class Counsel for HP to pay their attorneys' fees and costs, as well as service awards for the representative class plaintiffs, separately from the $1.5 million fund. The date or time of the hearing may change. 
     Check www.HPPrinterFirmwareLawsuit.com for updates. For more information about rights and options, visit www.HPPrinterFirmwareLawsuit.com. Class Members may also call toll-free 1-877-861-1101, or write to HP Printer Firmware Claims Administrator, PO Box 4079, Portland, OR 97208-4079. HP Printer Firmware Update Settlement

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